At Veedu Fix, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We collect different types of information to provide and improve our services:

1.1 Personal Information

When you book a service, sign up, or contact us, we may collect:

• Name, phone number, and email address
• Address for service fulfillment
• Payment details (processed securely via third-party payment gateways)
• Any additional details you provide for service requests

1.2 Non-Personal Information

We also collect non-identifiable data such as:

• Browser type, device information, and IP address
• Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use the collected data to:

• Process service bookings and fulfill requests
• Improve website functionality and user experience
• Send service confirmations, updates, and promotional offers
• Enhance security and prevent fraud
• Comply with legal and regulatory requirements

We do not sell or share your personal information with third parties except as necessary for service fulfillment.

3. Data Security

We take strong security measures to protect your data, including:

• SSL encryption for data transmission
• Secure third-party payment processing
• Restricted access to personal information

While we strive to protect your information, no system is completely secure. Please take precautions when sharing sensitive data online.

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences and login details
• Track website analytics for performance improvement

You can disable cookies in your browser settings, but some website features may not function properly.

5. Third-Party Services

We may use third-party providers for:

• Payment processing (e.g., Razorpay, Stripe)
• Marketing & advertising (Google, Facebook)
• Customer support (Live Chat, WhatsApp)

These third parties follow their own privacy policies, and we encourage you to review them.

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing emails and SMS notifications
• Request data portability and restriction of processing

To exercise your rights, email us at support@veedufix.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the last updated date. Continued use of our services after modifications means you accept the revised policy.