Terms & Conditions

Welcome to Veedu Fix! These Terms & Conditions govern your use of our website and services. By accessing or booking a service with Veedu Fix, you agree to comply with these terms.

 

1. General Terms

  • Eligibility – You must be at least 18 years old to use our services.
  • Accuracy of Information – You agree to provide accurate and complete details when booking a service.
  • Service Availability – Services are subject to availability in your location.
  • Right to Refuse Service – We reserve the right to refuse or cancel bookings under certain conditions (e.g., false information, non-payment).

 

2. Booking & Payment

  • Service Requests – Bookings can be made via our website, app, or phone.
  • Pricing – Prices are subject to change and will be displayed before booking confirmation.
  • Payment Methods – We accept online payments via secure gateways (Razorpay, Stripe, UPI, etc.).
  • Advance Payment – Some services may require partial or full advance payment.

🔹 No service will be provided until the payment is successfully processed.

 

3. Cancellation & Refund Policy

Cancellation by Customer:

  • Free cancellation within [X] hours of booking.
  • Late cancellations may incur charges.

Cancellation by Veedu Fix:

  • If we cancel due to unforeseen circumstances, you will receive a full refund.

Refund Policy:

  • Refunds will be processed within 5-7 business days after approval.
  • No refund will be provided for services already rendered.

 

4. Service Guarantee & Liability

Quality Assurance – We work with verified professionals, but we do not guarantee specific results.
Liability Disclaimer – Veedu Fix is not responsible for:

  • Any direct or indirect damage caused during service
  • Loss of items due to third-party negligence
  • Delays due to unforeseen circumstances (weather, strikes, etc.)

🔹 Customers must inspect the service upon completion and report issues immediately.

 

5. User Responsibilities

Access & Safety – You must provide access to your premises and ensure a safe environment for service providers.
Proper Use – You may not misuse our platform for unlawful activities.
Non-Interference – Customers should not interfere with the service process or demand extra tasks beyond the agreed scope.

 

6. Privacy & Data Protection

  • Your personal information is collected and processed as per our Privacy Policy.
  • We do not share your data with unauthorized third parties.

 

7. Intellectual Property

  • All content on our website (text, images, logos, etc.) belongs to Veedu Fix and may not be used without permission.
  • You may not copy, modify, or resell our services without prior written consent.

 

8. Dispute Resolution

  • Governing Law: These terms are governed by the laws of Tamil Nadu, India.
  • Dispute Resolution: Any disputes shall be resolved through arbitration or mediation before legal proceedings.

 

9. Changes to Terms & Conditions

We may update these Terms from time to time. Continued use of our services after changes means you accept the revised terms.